Privacy Policy

1. Introduction

At RAVE Coaching ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number
• Billing and payment information
• Coaching session records and notes
• Communication preferences
• Profile information and goals

2.2 Usage Information

We automatically collect certain information about your device and usage:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

2.3 Children's Privacy

Our services may be used by children under 13 with parental consent. We take special care to protect children's privacy and comply with applicable laws including COPPA (Children's Online Privacy Protection Act). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our coaching services
• Communicate with you about appointments and services
• Process payments and manage billing
• Send newsletters and marketing communications (with consent)
• Analyze usage patterns to improve our website
• Comply with legal obligations and protect our rights
• Ensure the safety and security of our platform

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email and communication services
• Website hosting and analytics
• Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Protect the safety of our users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at ravekidscoaching@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Singapore and other jurisdictions where we or our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: